Jump Clients let you control remote computers even when you don’t control the remote network. Just install a Jump Client on each system you need to access. You’ll be able to control it wherever it goes. With Jump Clients support reps can access the remote systems without requiring the person on the other end of the session to be technical.
My question adds on to this one: https://unix.stackexchange.com/questions/232859/help-with-a-line-of-shell
Question: How to have this start up when the Linux box is booted to enable a remote session.
I use Bomgar (www.bomgar.com) to support remote clients, other than a few installations.I'm not interested in Windows 10 and really want to move to a Linux environment for myself.
Bomgar Jump Client Disconnected
I already contacted Bomgar support, but they were no help other than the following they handed me from their support docs: 'To install a Jump Client in service mode on a Linux system, the Jump Client must be installed as root. This will NOT cause the Jump Client to run as root. A service mode Jump Client allows the user to start a session even if no remote user is logged on, as well as to log off the current remote user and log on with different credentials. A Linux Jump Client installed in user mode cannot be elevated within a session.' When I asked them HOW to do that, they couldn't offer me any information.
On a Linux Mint 17.2 Cinnamon installation, I am able to install the Bomgar client on the system, and when a user logs in, it becomes active until the user logs out. I have an installation installed under each user account, but this just isn't effective.
I temporarily enabled Root after giving it a password, and installed that way as well, but it doesn't 'auto start' when the system boots up, and remote access isn't available until a user logs in. I then tried to set it up as 'auto start' in the Linux installation after searching for it, and I enabled that too, but again, it only works if someone logs in first. But, it does stay active after they log out. However, even though it's active, I can't remotely connect and see anything but a black screen, and no possibility of logging in. So that's not working either, but I feel I'm getting close.
Rui F RibeiroBomgar Jump Client Install
2 Answers
unlike windows the GUI is not part of the operating system.
if you want a graphical application like bomgar to run when there is no user logged in install it also under the account that runs the login manager.
Bomgar actually does work on Linux without the GUI.
Did you see the bottom section of this article?Deploy Jump Clients During a Support Session or Prior to Support
The 'Prior to Support' section at the bottom ought to apply.
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